Section 1: General Product & Usage

Q1: What is the difference between your various hemp products (e.g., oil, gummies, topicals)?

A: Hemp Oil/Tinctures are taken sublingually (under the tongue) for fast absorption. Gummies offer a pre-measured, tasty dose. Topicals (like creams or salves) are applied directly to the skin for targeted relief.

Q2: How do I know which product strength or dosage is right for me?

A: Dosage depends entirely on the individual and the desired effect. We recommend starting with the lowest suggested dose listed on the product packaging. Wait at least an hour before considering a second dose. Always consult your physician before starting any new supplement.

Q3: How long does it take for the effects of Natural Feelz Hemp to be felt?

A: Absorption time varies. Oil tinctures usually take 15–45 minutes. Edibles/Gummies must pass through the digestive system and may take 45–90 minutes. Topicals may provide relief within minutes.

Q4: Will using Natural Feelz Hemp products make me feel "high"?

A: No. Our products are derived from industrial hemp and contain non-detectable levels of THC (less than $0.3\%$), meaning they will not produce the psychoactive effects associated with marijuana.

Section 2: Ordering, Shipping, & Returns

Q5: What are your shipping options and delivery times?

A: We offer [List your standard shipping methods, e.g., Standard 3-7 days, Priority 2-3 days]. Orders typically ship within 1-2 business days.

Q6: Do you ship to all 50 states?

A: [Insert your shipping policy here. Be specific about any restricted states if applicable.]

Q7: What is your return or refund policy?

A: We offer a [e.g., 30-day money-back guarantee] on all first-time purchases. If you are not satisfied, please contact us at [your email address] within [X] days of delivery to initiate a return. [Adjust policy as necessary].

Q8: Can I track my order?

A: Yes. Once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your shipment's progress.

Section 3: Contact & Legal

Q9: How can I contact Natural Feelz Hemp customer support?

A: For the fastest response, please email us at moja@naturalfeelz.com. You can also reach us via the chat widget on our website during office hours.

Q10: Are your products third-party tested?

A: Yes, quality and transparency are our top priorities. All Natural Feelz Hemp products are rigorously tested by an independent, third-party lab to ensure potency and safety. You can view the Certificate of Analysis (COA) for your product batch